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Honor Student
Posts: 2
Member Since: ‎01-30-2011
Message 1 of 4 (8,530 Views)

Windows firewall is blocking my wireless connection.

Hi everyone, like the title says, windows is blocking my wireless connection. The problem started up yesterday after Kaspersky got rid of a virus that had infected my computer. When I opened IE, it said that it could not display the webpage; I ran the diagnostic tool and it said it could not connect to the internet using HTTP, HTTPS, or FTP and that it was probably caused by firewall settings.
I turned off the firewall but it still didn't work and I even uninstalled and reinstalled the wireless stuff (Belkin) but it didn't work.
I went to Network Connections and it showed my connection was connected but firewalled. If I unblock it then it turns off my anti-virus software (Kaspersky). I've spent all of today trying to figure out how to fix this and I honestly cannot figure it out.
Any help or advice is GREATLY appreciated since I am not tech-savvy.
My computer is an HP vs15 and I have Windows XP.
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Provost
Posts: 12,416
Member Since: ‎11-21-2008
Message 2 of 4 (8,523 Views)

Re: Windows firewall is blocking my wireless connection.

Welcome to the forum.

 

Here is a guide to help you troubleshoot your wireless problems.  Let us know if this helps you or not.

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Honor Student
Posts: 2
Member Since: ‎01-30-2011
Message 3 of 4 (8,517 Views)

Re: Windows firewall is blocking my wireless connection.

Thank you very much for the information but unfortunately, my connection is still blocked. Smiley Sad
Provost
Posts: 23,492
Member Since: ‎07-17-2009
Message 4 of 4 (8,475 Views)

Re: Windows firewall is blocking my wireless connection.

Hi,

 

Do you also use a router/hub device? 

 

Your antivirus software if it contains a firewall should disable the Windows firewall.  I use Norton NIS and it disables the Windows firewall.

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Windows 8.1 UEFI mode
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