Computer won't 'charge' (plugged in, not charging) (157824 Views)
Reply
Tutor
parrjj01
Posts: 4
Member Since: ‎11-16-2011
Message 1 of 62 (157,824 Views)
Accepted Solution

Computer won't 'charge' (plugged in, not charging)

Today (15th) my computer stopped charging. Well, it's charging but won't go up past 55% won't go lower than 55%.

 

I don't understand how this happened or how to fix it. I'm scared to let my computer die and then not have it turn back on.

 

Product Name: HP Pavilion dv6-3019wm Entertainment Notebook PC

Product Number: wq684ua 

Windows 7 64 bit

 

 

Associate Dean
Mumbodog
Posts: 11,026
Member Since: ‎01-11-2010
Message 2 of 62 (157,794 Views)

Re: Computer won't 'charge' (plugged in, not charging)

Use HP Support Assistant to check the status of the battery, post back what it shows.

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00821536&tmp_task=solveCategory&cc=us&dlc=en&la...

Tutor
parrjj01
Posts: 4
Member Since: ‎11-16-2011
Message 3 of 62 (157,782 Views)

Re: Computer won't 'charge' (plugged in, not charging)

The Battery health is the indicator of how well the multiple cells for the battery are charging and discharging. A Good Status indicates the battery is functioning properly.

 

Good I guess lol.

Tutor
parrjj01
Posts: 4
Member Since: ‎11-16-2011
Message 4 of 62 (157,754 Views)

Re: Computer won't 'charge' (plugged in, not charging)

I was able to fix it by doing these steps.

 

Device Manage -> Batteries - Uninstalled Microsoft ACPI-Complient Control Method Battery -> Removed my battery from my laptop - waited about a minute -> put it back in and scanned fo hardware changes. 

 

 

Computer is now charging!

Honor Student
dLogan
Posts: 4
Member Since: ‎11-16-2011
Message 5 of 62 (157,738 Views)

Re: Computer won't 'charge' (plugged in, not charging)

I have tried something similar...not working.  I know, stupid question, but how do you scan for hardware changes?

Honor Student
dLogan
Posts: 4
Member Since: ‎11-16-2011
Message 6 of 62 (157,735 Views)

Re: Computer won't 'charge' (plugged in, not charging)

My battery is "ok".  The computer says it is charging but it is not.  I got my machine less than 2 weeks ago, and the battery life continues to go down...it is now at 9%.  This is not "ok".

Tutor
parrjj01
Posts: 4
Member Since: ‎11-16-2011
Message 7 of 62 (157,731 Views)

Re: Computer won't 'charge' (plugged in, not charging)

Right click (in device manager) and click Scan for hardware changes

Student
jjludejj
Posts: 1
Member Since: ‎01-06-2012
Message 8 of 62 (155,175 Views)

Re: Computer won't 'charge' (plugged in, not charging)

I attemped this fix and i didn't work for me.  My battery is installed, the computer knows by saying

 

0% available (plugged in, not charging).

 

Some things I noticed, when I install the battery, the charge bars run for about 10 seconds then stop.  Won't charge when computer is off.  This just stared all of a sudden.  Battery was working good, then poof.  Computer is an Dv7

Tutor
brandnewbattery
Posts: 16
Member Since: ‎03-04-2010
Message 9 of 62 (149,903 Views)

Re: Computer won't 'charge' (plugged in, not charging)

There are multiple solutions proposed, and here are the steps that fixed it for me:

  1. Disconnect AC
  2. Shutdown
  3. Remove battery
  4. Connect AC
  5. Startup
  6. Under the Batteries category, right-click all of the ACPI Compliant Control Method Batterylistings, and select Uninstall (it’s ok if you only have 1).
  7. Shutdown
  8. Disconnect AC
  9. Insert battery
  10. Connect AC
  11. Startup

And I use this hp Pavilion dv6-3019wm Battery for fix it.

Student
tassy07
Posts: 1
Member Since: ‎04-22-2012
Message 10 of 62 (145,697 Views)

Re: Computer won't 'charge' (plugged in, not charging)

It worked for me! Thanks Brandnewbattery!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation