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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hello,

 

I am having problems updating the bios on HP 6710b. The reason I am trying to update is fan noise, it is incredibly loud. I have cleaned the fan and heatsink off of dust recently. This is on a fresh XP Professional install with drivers installed.

 

My HP 6710b is running on F.04 bios dated 04/02/2007, which is quite old. There are several updates to this, most recent being F.20 dated 1/12/2011.

 

The problem is that trying to update to F.20 an error occurs, saying "This update requires rom version F.10 or above" via USB thumbdrive.

Updating to F.10 requires SSM.

 

Here are the installation instructions as follows for F.10:

 

NOTE: To flash the System BIOS on a target notebook in
a network, the System BIOS image must be used with SSM.

1. Download the SoftPaq .EXE file to a directory
on your hard drive.

2. Copy the SoftPaq to the file store.

 

To my undestanding this means downloading the newest SoftPaq available and selecting the bios update via software in question. However SoftPaq does not show a bios update available.

 

How do I update my HP 6710b to bios version F.20 succesfully? Please help!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I have found a solution. All you have to do is download BIOS F.10 sp38259.exe ! Do not download version sp38258.exe !

BIOS F.10 sp38259 automatic installation version

 

After that upgrade there is no problem to instal F.20 version.

View solution in original post

12 REPLIES 12
HP Recommended

Hey Xnajsh, 

 

I'm sorry you're running into this BIOS issue. Please try updating the BIOS versions in the following order.

 

1. BIOS version F.0E

 

2. BIOS version F.10

 

3. BIOS version F.14

 

4. BIOS version F.15

 

5. BIOS version F.20

 

You should be able to skip F.16 and F.18. If you're still having the same issue, try downloading those in sequence and then F.20. Let me know the results when you get a chance 🙂

 

 

HP Recommended

Thank you for your swift reply!

 

Refering to "To flash the System BIOS on a target notebook in
a network, the System BIOS image must be used with SSM."

 

How exactly are those packages flashed with  SSM?

 

I am customed to updating bioses via local media such as usb thumbdrives, cds and floppy disks through BIOS prior to loading operating system.

HP Recommended
Hello,
I have the same problem how to use SSM program to flash BIOS from F.0E version to F.10 version. Can someone write step by step how to use SSM program?
HP Recommended

 

 

Download System Software Manager here.

 

It takes about 3-4 minutes to install. It will automatically detect the model number of your notebook and search for updates. When it is done searching and loading, it will look like the picture below.

 

All of the updates available for your notebook will be listed. Some may be listed as Critical in Red

 

Step 1 - Choose which updates you want and check the box next to them.

 

Step 2 - Click the Install button in the top left corner.

 

SSMHowTo.jpg

 

 

 

Also, here is the Using SSM Guide with additional information. Please let me know what issue or questions you have 🙂

 

 

HP Recommended

It is not a solution. The SDM (SoftPaq Download Manager) program do not upgrade BIOS version. It shows the newer version F.20 available but when I try to instal it there is information tht first I have to instal F.10 version.

 

So still I need to first instal F.10 version and then F.20 version.

 

Basicly how to instal F.10 Version? Double click on this F.10 version doesn't work.

 

HP Recommended

I have found a solution. All you have to do is download BIOS F.10 sp38259.exe ! Do not download version sp38258.exe !

BIOS F.10 sp38259 automatic installation version

 

After that upgrade there is no problem to instal F.20 version.

HP Recommended

Thanks for sharing viper111! 

HP Recommended

Works. Amazing. Thanks viper111.

HP Recommended

viper111 you are a genius.

 

I spent two days with fckin' biosf.10 working arround this problem. May be I should have looking first of all on Google by "68DDU" bios version, or... I don't know!!!

 

Great answer viper111 !!!!

 

You saved me!!

 

Shame to HP !!!

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