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newgirl42
Posts: 4
Member Since: ‎06-18-2009
Message 1 of 4 (3,861 Views)
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HP Repair Status Site?

So I sent in mu laptop for repair, and FEDEX says it was received yesterday morning. I checked with my service # on the HP repair status site,and it dosen't have any info- 

Does anyone know, how long after they receive the laptop, do they post whats going on with the repair?

I just wanna know how it's going!

Thanks

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Huffer
Posts: 11,692
Member Since: ‎11-12-2008
Message 2 of 4 (3,833 Views)

Re: HP Repair Status Site?

[ Edited ]
Give it another day or so. The laptops come into a big receiving area and it takes that long for them to get to somebody who logs them into the tracking system for you to see.And then a few more days before anything really happens.
Message Edited by Huffer on 06-25-2009 03:01 PM
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Kdmoore09
Posts: 1
Member Since: ‎03-13-2011
Message 3 of 4 (2,647 Views)

Re: HP Repair Status Site?

I SENT MY LAPTOP OFF AND TRIED TO CHECK ON IT, AND HAD TO HAVE A SERVICE NUMBER.  I WROTE EVERYTHING DOWN BUT I DIDN'T GET THAT NUMBER. IT HAS BEEN ALMOST THREE WEEKS SINCE I SENT MY LAPTOP OFF AND I DON'T KNOW WHAT'S GOING ON I HOW I CAN KNOW WHAT IS GOING ON WITH IT.  PLEASE HELP!!!!

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SedonaF
Posts: 1,539
Member Since: ‎02-15-2011
Message 4 of 4 (2,645 Views)

Re: HP Repair Status Site?

 

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