This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: INTERNET EXPLORER (PROGRAM) HAS STOPPED WORKING (188 Views)
Reply
Top Student
savedbygrace
Posts: 9
Registered: ‎09-28-2010
Message 1 of 2 (191 Views)

INTERNET EXPLORER (PROGRAM) HAS STOPPED WORKING

Please Help, this problem is driving me crazy. I have searched the forums and can't find any thing related.

 

I have a COMPAQ PRESARIO SR2173WM DESK TOP

version: 8.06001.18943

 

It flies out of nowhere and can apply to other situations or web sites when I'm closing out. It says:

 

Internet Explorer (it can be anything I'm doing) has stopped working.

A problem caused the program to sop working correctly. Windows will close the program and notify you if a solution is available.

 

Well, I never get a solution and it's irritating for the last year.

 

I don't know what else to tell you. Its hard to explain. I hope you can help. Thanks in advance, Donna

 

 

 

Please use plain text.
Regents Professor
Mumbodog
Posts: 10,849
Registered: ‎01-11-2010
Message 2 of 2 (188 Views)

Re: INTERNET EXPLORER (PROGRAM) HAS STOPPED WORKING

 

Do a do a browser reset.
http://support.microsoft.com/kb/923737


After the browser reset is done, close IE and reopen IE and do the following


Go to Tools > Internet Options > Advanced Tab, Tick "Empty Temp Internet Files Folder When Browser Is Closed" Hit OK. 

 

Then clean out your user Temp folder.

Please use plain text.