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Honor Student
Eddfsf
Posts: 3
Member Since: ‎04-15-2012
Message 1 of 6 (5,458 Views)

Internal battery error 601 - HP Pavilion DV7 Notebook

Hi there,

 

1. Product Name and Number
   

HP Pavilion dv7-2130eg 17.3" / P7550 / 4GB / 1000GB / ATI HD 4650


 2. Operating System installed (if applicable) 

Windows Vista 32-bit / 64-bit

 

 3. Error message (if any) 

Internal battery error 601

 

 4. Any changes made to your system before the issue occurred

 

None

 

On boot up I am now receiving this error "Internal battery error 601"

 

HP Battery Alert
The system has detected the storage capacity of the battery stated below to be very low. For optimal performance, this battery may need to be replaced.
Primary (internal) Battery (601)
ENTER - Continue Startup
For more information, please visit: www.hp.com/go/techcenter/startup.

 

I have scanned the forums and have tried to run system diagnostics to run a battery test - but there is not option. Would I be right in thinking this error is related to the removable laptop battery - and not an internal watch type battery?

 

Thanks for your help in advance, Edd

Provost
DavidPK
Posts: 33,748
Member Since: ‎09-24-2010
Message 2 of 6 (5,451 Views)

Re: Internal battery error 601 - HP Pavilion DV7 Notebook

Hi Edd,

 

You're right in thinking that the 601 error relates to your notebooks main battery ( not the RTC battery on the MB ) - see the document on the link below for further details.

 

Battery Error Codes.

 

You could try a further confirmation of this by downloading and running the stand-alone battery test utility available on the page below and see if this reports any problems with your battery.

 

http://h20239.www2.hp.com/techcenter/battery/battery_ts.htm

 

Regards,

 

DP-K

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Honor Student
Eddfsf
Posts: 3
Member Since: ‎04-15-2012
Message 3 of 6 (5,449 Views)

Re: Internal battery error 601 - HP Pavilion DV7 Notebook

Hi, and thanks for replying so quickly!

 

I have HP assistant running and the battery check was unable to give any report - perhaps my battery is too old?

 

Regardless, I run the notebook 99% of the time off the mains - so will start the search for a new battery in the morning Ö)

Provost
DavidPK
Posts: 33,748
Member Since: ‎09-24-2010
Message 4 of 6 (5,447 Views)

Re: Internal battery error 601 - HP Pavilion DV7 Notebook

Hi,

 

You're welcome :smileyhappy:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Microsoft MVP - Microsoft Windows Expert - Consumer

Student
jwiskamp
Posts: 1
Member Since: ‎04-22-2012
Message 5 of 6 (5,416 Views)

Re: Internal battery error 601 - HP Pavilion DV7 Notebook

I have the exact same issue, but when I run the battery check it tells me my battery is GOOD! Should I be concerned?

Honor Student
Eddfsf
Posts: 3
Member Since: ‎04-15-2012
Message 6 of 6 (5,413 Views)

Re: Internal battery error 601 - HP Pavilion DV7 Notebook

I will leave that one to the HP Pro's to answer, but in my opinion no.

 

Got my battery checked and all is fine, around about 60% from brand new. As mine is connected to the main power 98% of the time it is a ok. 

 

But again I would wait for an HP expert to answer

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation