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rrmz956
Posts: 2
Member Since: ‎09-22-2011
Message 1 of 3 (708 Views)

computer shows bad hard disk drive 1 on startup?

hp notebook G72-B27CL

 

Have installed Windows 7, computer working but internet explorer freezes and shuts down. Now shows an error (301)

immenent failure hard disk drive 1.

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DavidPK
Posts: 32,565
Member Since: ‎09-24-2010
Message 2 of 3 (703 Views)

Re: computer shows bad hard disk drive 1 on startup?

Hi,

 

The error you mention would indicate that your Hard Drive is failing and will need to be replaced.

 

The first thing you should do is to make a back-up of all your personal files etc as soon as you can.

 

If your notebook is under warranty,you will need to contact HP and arrange to have the drive replaced.

 

If you live in the US, contact HP Here.

 

If you are in another part of the world, start Here.

 

If you're out of warranty and would like a guide on replacing this yourself, please let me know.

 

Regards,

 

DP-K



 

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Honor Student
rrmz956
Posts: 2
Member Since: ‎09-22-2011
Message 3 of 3 (696 Views)

Re: computer shows bad hard disk drive 1 on startup?

Thanks for reply to posting, not sure if notebook is under warranty, had it for about 10 months. Will look in to it and consider options, but probably my last hp.

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