Top Student
Posts: 4
Member Since: ‎03-06-2010
Message 1 of 4 (11,622 Views)
Accepted Solution

dv4-2040 won't boot up- 'Hard disk does not exist'

[ Edited ]

The other day when I tried turning my laptop on, I recieved an error message at start-up:



Please istall an operating system on your hard disk.

Hard disk (3F0)


It then tells me f2 for system diagnostics and where to go for more information. I've tried running start up and hard disk tests, but they all tell me the hard disk does not exist. I can't even use my recovery disks to reset the computer: I can't access Recovery Manager

I don't understand why this is happening, as only a few hours previous to this error, the computer was working perfectly. Can someone please explain what's going on and help me fix this? Thank you.

Posts: 10,921
Member Since: ‎01-31-2009
Message 2 of 4 (11,422 Views)

Re: dv4-2040 won't boot up- 'Hard disk does not exist'


Sorry but I haven't got good news. Your HDD is corrupted.

If Your model is still under warranty then please contact with HP. How to do it all informations here (just choose Your country).

They will replace it with new one.





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Regents Professor
Posts: 3,959
Member Since: ‎03-09-2010
Message 3 of 4 (11,419 Views)

Re: dv4-2040 won't boot up- 'Hard disk does not exist'

[ Edited ]

Try this..


edit: I have noticed more issues like this on HP laptops. My hdd is going to fail(once did, but I fixed it) as well because S.M.A.R.T. says 400+ bad sectors on the hard drive after 6 months..

Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
Testing - HP 15-p000
HP Touchpad provided by HP
Currently on Debian Wheeze

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Honor Student
Posts: 2
Member Since: ‎11-07-2012
Message 4 of 4 (2,777 Views)

Re: dv4-2040 won't boot up- 'Hard disk does not exist'

[ Edited ]

what is HDD stand for? Hard Drive Disk is bad or something maybe just the hard drive can be replaced and then it would be better or is there something else? It is confusing to me I am computer literate but not on this subject grrrr. Please help thanks


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