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02-25-2012 06:55 AM
this realy getting nasty. Is the consumer fourm is the only way deal with this.i do have the bill anyway??!
02-25-2012 12:44 PM
Its a problem since 2 companies are involved.
Nothing we can do here since it is a user to user fourm, unless a HP employee happens by and takes interest.
If all else fails get a refund from the retailer, then purchase carepack online if you must have it.