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Student
dnlpz
Posts: 1
Member Since: ‎04-16-2012
Message 1 of 4 (3,809 Views)

All in One printer Not responding to commands

Printer stops responding to any commends, buttons, or off button; getting to the point of no wireless respond and showing it self as offline. My only solution until now, is to unplug it from the wall only to have go offline again and again and again... really frustrating! HELP!!

 

HP Officejet 6500 Wireless

Distinguished Professor
-JohnB-
Posts: 5,287
Member Since: ‎11-22-2011
Message 2 of 4 (3,785 Views)

Re: All in One printer Not responding to commands

Hi there,

This article should cover the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.

Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
Student
henhousepress
Posts: 1
Member Since: ‎05-28-2013
Message 3 of 4 (2,545 Views)

Re: All in One printer Not responding to commands

my printer is not working  how can I figure out how to get it to respond

Regents Professor
UniProg
Posts: 4,677
Member Since: ‎12-15-2011
Message 4 of 4 (2,535 Views)

Re: All in One printer Not responding to commands

Hello henhousepress,

 

Can you describe your issue in more detail?  I would refer you to the post before yours, from JohnB-.  Take a look at the link he provides, then reply with more detail, including which printer you have, if the troubleshooting steps do not help resolve your problem.

 

Please let me know your results.


Good luck!

 

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