06-28-2013 06:55 AM
I see that your printer has an alphanumeric error message. An alphanumeric error message usually means your printer has a hardware issue. I would take a look at the document below.
Let me know it goes.
- HP Connected - Finding Your Printer's Email Address in HP Connected
- HP Printers - How Do I Find My Model Number or Product Number?
- HP Connected - Getting the Printer Claim Code
- HP Printers - Which Cartridges Work with My HP Printer?
- HP Officejet and Photosmart All-in-One Printers - The Automatic Document Feeder (ADF) Does Not Pick Up Paper