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Student
grahamh
Posts: 1
Member Since: ‎01-19-2010
Message 1 of 3 (3,280 Views)

Printer won't print text documents

My HP 4300 series all in one printer prints images but won't print text from word processor documents.  If I print a test page it will only print the image part but none of the text will appear.  Blank pages are printed when I attempt to print text from a word processor however images are printed perfectly from web pages etc.  Any help would be greatly appreciated so that I can have full functionality of my printer again.  :smileyhappy:

Student
tphan3
Posts: 1
Member Since: ‎01-10-2011
Message 2 of 3 (2,961 Views)

Re: Printer won't print text documents

you need to either clean your ink cartridges or replace them, pop them out use a barely wet qtip with distilled water, if it gets better than keep trying to clean them if not then gotta replace...

Top Student
LauraM2000
Posts: 9
Member Since: ‎01-04-2011
Message 3 of 3 (2,945 Views)

Re: Printer won't print text documents

Hello

 

See if the link will help you with the printing issues. 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00613428&cc=uk&lc=en&dlc=en&product=1138342&tmp...

Thanks

Laura

Although I am an HP employee, I am speaking for myself and not for HP.
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