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Re: officejet pro 8500 (48 Views)
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Desmart1 Student
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Desmart1
Posts: 1
Registered: ‎01-04-2012
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officejet pro 8500

‎01-04-2012 08:52 AM

Officejet Pro 8500 A909n - Will not print.  Repeatedly fails to align.  Alignment and clean printhead pages have black streaks.  The problem is with the device since it also will not copy as a stand alone.  Problem may have started shortly after installation of new black cartridge.  Diagnostic tool says all is  OK.  Will not print test page.

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Distinguished Professor Distinguished Professor
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-JohnB-
Posts: 5,287
Registered: ‎11-22-2011
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Re: officejet pro 8500

‎07-26-2012 04:36 PM

Hi there,

This article should cover the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.

Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
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