Posts: 1
Member Since: ‎01-07-2014
Message 1 of 2 (393 Views)

registration done premature

There doesn't seem to be a board to fit this issue:   I recieved a printer for christmas.  was excited and got on-line and registered the product.  After beginning set up and looking at the manual, I realized the it is not the printer that I wanted.  It came from a distributor, not directly from HP.  In looking their return policy, one of the items is that stated is that the product must be unregistered!!!  Can I "unregister" an item so I can send this back?  It hasn't even been taken out of the plastic!  Please help me!!

HP Support Agent
Posts: 11,811
Member Since: ‎09-02-2013
Message 2 of 2 (352 Views)

Re: registration done premature

Hey there lecreations!


Welcome to the ForumsSmiley Happy


I noticed your post about registering your product and now wanting to un-register.


I would suggest calling HP directly to see if this is possible.


If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here and select your location: Contact HP Worldwide.


Best wishes,

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