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02-08-2009 07:47 AM
Have been trying to troubleshoot this problem since 11/08, all features work on system but on startup of solution center get On Start up receive message C:\Windows\system32\Macromed\Flash\Flash9b.ocx failed to register HRESULT -214722043.
when trying to open HP Photosmart Essential tour receive message Cannot open the file C\Program Files\HP\Digital
I've deleted and reloaded instalation cd via your help site
and on my own and still get messaage
the feature you are trying to use is on a cd-rom or other removable disk that is not available
an installation package for the product solutioncenter cannot be found. try installation again using
an valid copy of the installation package "SolutionCenter.msi'
have did everthing to resolve still no resolution any HELP out thier
Solved! Go to Solution.
02-08-2009 07:58 AM
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03-03-2009 01:13 PM
Uninstall and reinstall Adobe Flash Player, and then the complete HP software for the printer. then reinstall Adobe Flash player and then the HP software.
Why does this happen? I noticed this error seems to come up whenever flash or macromedia player is updated. Is there a workaround for this? It's inconvenient to uninstall and reinstall everything just for an update to Adobe products.
08-11-2009 12:06 PM
This response is six months after the fact, but if anyone stumbles
across this thread, this may be of help.
This error is coming from Flash. It can't find the right directory.
The tour program, however, will run fine if it's run directly from the
"HP\Digital Imaging\help" directory.
I found that if I went to that directory and doule clicked on GS_PSE_MAIN.CHM
it ran. It's a standard type of Win help files.
06-06-2010 10:51 AM
I am trying to get the support centre to instal on my xp pro laptop, with complete lack of success. How on earth could HP let this product out of the door two YEARS after the glitch was reported? If I cant align the print cartridges what use is the printer?
08-22-2011 02:21 PM
Have Deskjet F4500 "All-in-One series" Solution Center will not display. Error code 2732. I have uninstalled Adobe Flash and tried, but I didn't uninstall 4500 printer. I use Vista operating system on Compaq Presario Laptop.
07-23-2012 02:02 PM
Thanks for the post. First a little background information on this issue. Error 2732 is related to an installer file (.msi) that HP utilizes to install certain applications, such as Solutioncenter. These types of errors happen because the installation of software has not completed or a software application is attempting to repair itself because a file is missing or an entry in the registry has been removed. There are several references in this thread to this Microsoft document. **PLEASE NOTE***
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