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 I HAVE JUST BOUGHT  HP ENVY 4500 e ALL IN ONE, I AM HAVING TROUBLE FINDING OUT HOW TO PULL OUT THE PAPER TRAY.

1 ACCEPTED SOLUTION

Accepted Solutions
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To pull it out to load paper, you first flip down open the front door (which is connected to the paper tray and serves as the output tray), then grab on the door and pull.
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9 REPLIES 9
HP Recommended
To pull it out to load paper, you first flip down open the front door (which is connected to the paper tray and serves as the output tray), then grab on the door and pull.
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thank you very much, why don't they show this in the instruction book ?.
HP Recommended
Your printer should have come with a setup guide in the box, like this: http://h20566.www2.hp.com/portal/site/hpsc/template.BINARYPORTLET/public/kb/docDisplay/resource.proc...
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Hi I have the same problem, Even after when i opened the door i cannot pull the paper tray out it seems like its locked and i cannot pull it out. I guess the white tray inside it is in the middle and not at the both end, is there any button to make the white adjusting the white clip to put it in the end. Please advice. Thank you in advance.!
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Did you pull out the tray as shown in the setup guide? http://h20566.www2.hp.com/portal/site/hpsc/template.BINARYPORTLET/public/kb/docDisplay/resource.proc...

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     They should tell you to push the gray plastic pieces apart since the picture makes it look like there is some huge slide out tray to pull out.

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why don't they just tell you to pull on the gray piece, these are horrible instructions

HP Recommended

how do I pull out the paper tray?

HP Recommended

Hi,

 

The provided link:

http://h20566.www2.hp.com/portal/site/hpsc/template.BINARYPORTLET/public/kb/docDisplay/resource.proc...

 

redirects to:

https://support.hp.com/us-en.

 

No direct instructions there, so tried to search the same topic there but no avail.

 

Lots of comments in this thread that you need to pull from grey paper aligners. Tried that but the tray stays locked (almost yanked the whole printer off the shelf!).

 

Finally turned the printer on its side and saw the locking tabs. The only way I found was to force them one-by-one with a screw driver to let the tray counterparts pass the tabs and get the tray out. See attached photo!

 

My paper stock is in a different room than my printer => I want to bring Moses (paper tray) to the mountain (paper stock) rather than the other way around. There must be an easy way and simple graphic instruction how to do this without tools! Please share it and include it in the manuals (I've gone through Setup Poster, User Guide and Reference Guide - links provided by HP Utility App for Mac) and none of them even touches this topic.

 

Please give clear instructions supported by photos,   Mika

 

IMG_0085.jpg

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