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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-30-2012 07:16 AM

HP Recommended

Hi claude4us,

 

Please check your private messages, and let me know if the steps provided resolves your issue?

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
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‎12-06-2012 01:28 AM

HP Recommended

hola,

same printer, same trouble.

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‎12-06-2012 07:00 AM

HP Recommended

Hi xchilds,

 

Please check your private messages, and let me know if the steps provided resolves your issue?

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
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‎12-07-2012 01:23 AM

HP Recommended

Hello PcWizard,

 

can you send me the instructions to reset the M1536dnf printer.

 

Many thanks in advance for your help

 

Harald

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‎12-07-2012 06:53 AM

HP Recommended

Hi HaraldBalz, 

 

Please check your private messages, and let me know if the steps provided resolves your issue?

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
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‎12-08-2012 05:47 PM

HP Recommended

PC Wizard, would you please let me know what the cold reset is for the M1536dnf? mine is bricked after it shutdown during a firmware upgrade with that Fatal Error 7.

 

thanks in advance....

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‎12-09-2012 10:07 AM

HP Recommended

I have installed a new router and changed the ip address(es) and such for the network, now I need to change the ipaddress of the printer and found I cannot access the system setup because apparently I set a password; I don't remember doing this, but I can be the only one to blame.

 

Can someone forward to me how I can reset this printer back to factory settings, so I can set it up on my new network?

 

Thanks,

Rick

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‎12-10-2012 07:57 AM - edited ‎12-10-2012 07:58 AM

HP Recommended

Hi suretodrown, 

 

Sorry to hear that the printer had an error out while doing a firmware update. The reset will not resolve the issue you are having. You will need to call our technical support at 800-474-6836, and explain to the agent on the phone that your printer had an error while attempting to update the firmware and will not function now. If you live outside the US/Canada Region please click the link below to get the support number for your region. Let me know if you have any issues with getting support for this issue?



http://www.hp.com/cgi-bin/hpsupport/index.pl

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
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‎12-10-2012 07:59 AM

HP Recommended

Hi Rick, 

 

Please check your private messages, and let me know if the steps provided resolves your issue?

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
Was this reply helpful? Yes No

‎12-11-2012 12:21 AM

HP Recommended

Hi pcwizard! I sent you private message. read it please.

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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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