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7kemZmani
Posts: 6
Member Since: ‎03-02-2011
Message 1 of 21 (13,335 Views)

USB cable not working ??????????

Hello, I have a terrible problem yesterday when I tried to enter the printer cable is not recognized by the computer at all and the computer does not give any indication that there is a USB or not I  tried to restart the computer and the problem still there... by the way am using windows 7...


i need help...

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erico
Posts: 26,582
Member Since: ‎01-07-2009
Message 2 of 21 (13,273 Views)

Re: USB cable not working ??????????

 


7kemZmani wrote:

Hello, I have a terrible problem yesterday when I tried to enter the printer cable is not recognized by the computer at all and the computer does not give any indication that there is a USB or not I  tried to restart the computer and the problem still there... by the way am using windows 7...


i need help...


 

Have you tried the USB cable in another port?

Please identify your PC  and your printer.

 

Help us help you by providing information when it is requested. We really don't have ESP. :smileywink:

 

Best regards,
erico





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Top Student
7kemZmani
Posts: 6
Member Since: ‎03-02-2011
Message 3 of 21 (13,266 Views)

Re: USB cable not working ??????????

thanx for quick replay :smileyhappy:)

I have laptop dell inspiron 1520 running windows 7 ultimate and hp deskjet F4583 ... also i tried to put it in all ports and there is nothing change!!

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erico
Posts: 26,582
Member Since: ‎01-07-2009
Message 4 of 21 (13,259 Views)

Re: USB cable not working ??????????

[ Edited ]

Hi,


7kemZmani wrote:

thanx for quick replay :smileyhappy:)

I have laptop dell inspiron 1520 running windows 7 ultimate and hp deskjet F4583 ... also i tried to put it in all ports and there is nothing change!!


 

Try another usb cable. Sometimes they go bad.


Connect the printer to another PC, even a notebook. to see if the operating system responds to it  That will test both the cable and the printer. 


Normally it is not a printer problem. Southbridge chips on motherboards do fail and even BIOS have issues.


Please try one or both of the tests to isolate and discover which device (prointer or PC) has an issue.

 

Keep us posted. :smileyhappy:


Best regards,
erico





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mialfarra
Posts: 1
Member Since: ‎04-06-2012
Message 5 of 21 (12,797 Views)

Re: USB cable not working ??????????

Sorry to post on a year old topic , however am facing the same problem on all my laptops(windows 7)

I installed the F4583 driver , however when it says to connect using a usb cable , a message pops saying "USB not recognized" and I cant see my printer , I tried connecting to different ports and tried using other laptops but it didnt seem to work. I even changed the cable...

Btw the laptops are Toshiba Qosmio X505-Q890, HP pavilion DV6700 and DV5000

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pcwizard
Posts: 11,508
Member Since: ‎12-31-2009
Message 6 of 21 (12,776 Views)

Re: USB cable not working ??????????

Hi mialfarra,

 

Make sure that the USB ports you are plugging into are not USB 3.0 ports. Try connecting the printer to a USB 2.0 Port or try to update the USB 3.0 Host Controller driver.

 

1.JPG

 

I am an HP employee.

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Top Student
giddyheart1
Posts: 5
Member Since: ‎04-11-2012
Message 7 of 21 (12,770 Views)

Re: USB cable not working ??????????

hi erico, my hp laptop(window 7) didnt recognise my hp laserjet 1100 printer using parallel to usb cable. I need you recommendation. Thanks
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pcwizard
Posts: 11,508
Member Since: ‎12-31-2009
Message 8 of 21 (12,760 Views)

Re: USB cable not working ??????????

Hi giddyheart1,

 

Sounds like you have a bad parallel to USB converter cable or adapter.

 

Have you tried a new cable or adapter?

 

Note:

The Laserjet 1100 printer is a commercial line product. For the best answer to your questions you will need to repost your question to the following links. 

 

http://h30499.www3.hp.com/t5/Business-Support-Forums/ct-p/business-support 

 

http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413 

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giddyheart1
Posts: 5
Member Since: ‎04-11-2012
Message 9 of 21 (12,729 Views)

Re: USB cable not working ??????????

I have hp 625 laptop runing window7 ultimate and hp laserjet 1100 printer. Each time i connect the two together, my pc reports that the printer's driver is not installed. I have tried senerals ways but nothing. Later, while searching via the internet, i discovered that hp laserjet 1100 printer doesnt have a driver. And again, it's not included in window7 OS. Sir, is there any way the two can work perfectly. Thanks
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pcwizard
Posts: 11,508
Member Since: ‎12-31-2009
Message 10 of 21 (12,716 Views)

Re: USB cable not working ??????????

Hi giddyheart1,

 

1. Open Devices and Printers

2. Click on Add a printer

3. Select Port LP1 or USB001

4. Click on Windows Update

5. When updates are finished select HP

6. Select HP Laserjet 1100 (MS)

 

1.jpg

I am an HP employee.

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