Windows Server 2008 64bit and HP 4000 series drivers for XP 32bit (39299 Views)
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Student
pfmarooned
Posts: 1
Member Since: ‎11-25-2008
Message 1 of 8 (39,299 Views)

Windows Server 2008 64bit and HP 4000 series drivers for XP 32bit

I just installed a new print server running Server 2008 and I am unable to get the drivers to install for my XP clients. Most of my printers are in the 4000 series, Laser Jet. The problem is installing the X32 drivers for the clients. I have downloaded the XP X32 drivers from HP - which work when installed directly to XP. Server 2008 rejects the same files when  I try to set them up for automatic installation to the xp client. This seems specific to the HP drivers

 

I get a message "The specified location does not contain the driver HP LaserJet 4100n for the requested processor architecture."

 

Should I download the XP 64 bit drivers and would this work on the XP 32bit machines. 

Student
Another_IT
Posts: 1
Member Since: ‎07-27-2009
Message 2 of 8 (38,416 Views)

Re: Windows Server 2008 64bit and HP 4000 series drivers for XP 32bit

You have to download Universal Print Driver from HP web site and run install.  Yes, you have to run install on Windows 2008 in order to setup 32 bit driver.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=14956&pr...

 

The order is:

- Download both 64 bit and 32 bit Universal print driver from above link

- Run Universal Print Driver 64 bit setup file

- Setup local printer on your Windows 2008 (64bit)

- Add additional 32 bit driver

Top Student
minaloy
Posts: 1
Member Since: ‎07-30-2010
Message 3 of 8 (35,021 Views)

Re: Windows Server 2008 R2 64bit and HP 4000 series drivers for XP 32bit fail

YOUR SOLUTION FAILS. 

 

I HAVE THE SAME PROBLEM WITH HP5500, 5000, 5100, 4100, 4050 PRINTERS. LEXMARK, KONICA/MINOLTA DO NOT HAVE THIS PROBLEM. ONLY HP.  TRYING TO INSTALL THE PRINTER ON AN XP CLIENT BY MAPPING A DRIVE TO THE SERVER DRIVER FOLDER FAILS ALSO.

 

I am using Windows Server 2008 R2 (only 64-bit) and my clients are all XP SP3. I am using the universal driver for PCL6, v.5.1.0.77. I can print from the server.

 

DO YOU HAVE A DETAILED SOLUTION THAT WORKS?

Student
JasonPearce
Posts: 1
Member Since: ‎07-05-2011
Message 4 of 8 (29,054 Views)

Re: Windows Server 2008 64bit and HP 4000 series drivers for XP 32bit

We have found that in a VMware View VDI setting, the HP Universal Print drivers cause a very long boot time for Windows 7 virtual machines. So we may not use the universals.

 

We have between 10 to 15 different HP printers in our domain that will need to be used by both x86 and x64 Windows 7 and Windows XP machines. I've build a new Windows 2008 R2 SP1 print server. 

 

How do I install both x86 and x64 drivers for x86 and x64 VDI clients on a Win 2008 R2 server without using any HP Universal Print drivers (due to the long logon time they impose)?

Honor Student
lrobarge
Posts: 2
Member Since: ‎12-06-2011
Message 5 of 8 (23,616 Views)

Re: Windows Server 2008 64bit and HP 4000 series drivers for XP 32bit

I have already downloaded these universal drivers and found that works on about half the machines. Right now I am concentrating on just the 4050s and  I can find no reason but half print a test page and half come back

Error

Subsystem: Kernel

error: UnsupportedProtocol

Operator: 0x0

Position: 0

they same printers work fine on the 2003 servers

Top Student
millenj
Posts: 3
Member Since: ‎07-06-2010
Message 6 of 8 (13,460 Views)

Re: Windows Server 2008 64bit and HP 4000 series drivers for XP 32bit

Usually the x64 drivers are build into 2008R2.

If they need newer version, run windows update.

 

I had the same issue where the versions were miss-matched.

Go to the MS Update catalog site and search for the drivers you need..

http://catalog.update.microsoft.com

 

Just do not blend the drivers you get from HP and MS..... 

HP and MS do not seem to be on the same page when it comes to naming their "signed" drivers. The drivers I kept running into issues with were the namming of "PCL6" and PCL 6". The space in the name or not having the word "Series" causes Windows to think that it does not have both archatectures (x86 and x64) installed and available for each driver.

Honor Student
lrobarge
Posts: 2
Member Since: ‎12-06-2011
Message 7 of 8 (13,456 Views)

Re: Windows Server 2008 64bit and HP 4000 series drivers for XP 32bit

Thanks wil give that a try. Did try the windows update but didn't think about the names causing a problem.

 

Student
arskhan
Posts: 1
Member Since: ‎09-18-2013
Message 8 of 8 (5,810 Views)

Re: Windows Server 2008 64bit and HP 4000 series drivers for XP 32bit

My Printer was HP P2015 which was installed on 64 bit server and need to be shared among 32 bit Windows 7,XP,Vista.

 

This whole thread really helped me alot. Specially solution shared by "Another IT"

 

 

The order is:

- Download both 64 bit and 32 bit Universal print driver from above link

- Run Universal Print Driver 64 bit setup file

- Setup local printer on your Windows 2008 (64bit)

- Add additional 32 bit driver

 

 

Arsalan khan

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation