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Honor Student
nigelalan
Posts: 3
Member Since: ‎02-06-2014
Message 1 of 4 (133 Views)

hp deskjet f2100 all-in-one series

Green on light,orange check paper and check print cartridge lights are all flashing. 

i have replaced the ink cartridges but this has not solved the problem.

Printer prints test page but will not scan it.

I have not connected printer to computer.

Many thanks

nigelalan

HP Support Agent
Gemini02
Posts: 5,988
Member Since: ‎09-03-2013
Message 2 of 4 (116 Views)

Re: hp deskjet f2100 all-in-one series

Hi nigelalan,

 

Welcome to the HP Forums, I hope you enjoy your experience!

 

I understand you can print but can't scan.

I will be happy to help you.

 

There are a few different Deskjet f2100. Could you provide the full model please.

 

I would do a power reset to see if that will resolve the issue.

 

With the printer still turned on, disconnect the power cable from the back of the printer, if the printer has external power module with a detachable power cord disconnect it for 15 seconds and then reconnect it.
Hold down the power button for 10 seconds to drain the power.

Then disconnect the power cable from the wall outlet.

Wait 10 seconds and reconnect the power cable back to the wall outlet first, then the back of the printer and power it on again.

Make sure the printer is connected directly to wall outlet. (don't use a power hub or a surge protector)

 

Try and print a hardware self test.

Press and hold the Cancel button and then press the Start Copy Color button.

Did the self test print?

 

I would download and run the Print and Scan Doctor since it might resolve the

issue automatically. Find and Fix Common Printer Problems Using HP Diagnostic Tools for Windows.

 

Please let me know the results if you are still having issues.

 

Thank you for posting on the HP Forums.

Have a great weekend!

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP
Honor Student
nigelalan
Posts: 3
Member Since: ‎02-06-2014
Message 3 of 4 (100 Views)

Re: hp deskjet f2100 all-in-one series

Hi gemini2

thankyou for your surgesstions. Printer wil not print test page.

Model is HP Deskjet F2180 

Problem is power and ink/paper lights keep flashing.

Have read that this will need to be repaired by PC World.

I live in England and have littel faith in them.

Hope you can give me some more help.

 

Many thanks Nigelalan

HP Support Agent
Gemini02
Posts: 5,988
Member Since: ‎09-03-2013
Message 4 of 4 (90 Views)

Re: hp deskjet f2100 all-in-one series

Hi nigelalan,

 

Thank You for providing that information.

 

I have provided a document for Blinking Lights. Go to the section for Issue: The Check Paper and Check Print Cartridge lights are both blinking.

 

I believe that this will provide a resolution to your issue. Thank you

 

 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!



Gemini02
I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation