08-29-2009 08:28 PM
I am receiving th efollowing errors. 0x61011be9, and now am getting the following 0x61011bec. Can someone please explain what these errors are, and how do i resolve.
I have been all ove the HP web site, and about to take this printer back, and get an Epson.
08-30-2009 04:47 AM
HI ricampbe ,
I am sorry to inform you but this error means it is a hardware issue. You can refer the below weblink to perform some steps to resolve the issue,
- HP Printers - Installing Your Printer Driver Using the Windows Built-in Solution
- Download and Install Your Windows HP Printer Driver and Software for a USB Cable Connection
- HP Printers - Installing a Mac Printer Driver Using Apple Software Update
- HP Printers - Download and Install a Mac HP Printer Driver and Software
- Setting up the All-in-One (Hardware)