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Student
ricampbe
Posts: 1
Member Since: ‎08-29-2009
Message 1 of 2 (3,895 Views)

receiving General Print Error

I am receiving th efollowing errors.  0x61011be9, and now am getting the following 0x61011bec.  Can someone please explain what these errors are, and how do i resolve.

 

I have been all ove the HP web site, and about to take this printer back, and get an Epson.

 

Thanks

Intern
Manjunath
Posts: 32
Member Since: ‎08-30-2009
Message 2 of 2 (3,887 Views)

Re: receiving General Print Error

HI ricampbe ,

I am sorry to inform you  but this error means it is a hardware issue. You can refer the below weblink to perform some steps to resolve the issue,

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00489814&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US... 

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