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11-14-2011 12:26 PM
This message appears evrytime I try to print. My Officejet Pro 8500A is 3 months old and Has been working fine until this. Everything is fine accoriding to all of the trouble shooting methods listed on HP.com.
I've installed/updated new software and restarted powered down everything multiple times.
Really stuck here? The message says I have software not compatible with the printer, but everything seems to be exactly what it should be...??