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Trawler
Posts: 1
Member Since: ‎11-27-2013
Message 1 of 2 (80 Views)

Cannot re-install C5580 drivers

Accepting HP updates has removed the print on CD feature on my C5580.  I tried removing ALL traces of HP on my computer and downloading from the C5580 driver page.  No joy, still cannot print to CD.

 

Copied all the drivers from another user, but Solution Center will not recognize printer without going thru setup, which will put me back at square one.

 

Is this printer just simply not supported anymore?

Regents Professor
SuperMario1
Posts: 5,085
Member Since: ‎09-05-2013
Message 2 of 2 (57 Views)

Re: Cannot re-install C5580 drivers

Hello Trawler. I understand you are experiencing issues installing your printer. However, to assist you, I do require any exact error messages (screenshots are preferable) and the operating system of the computer. If you are unsure of the operating system please reference this website for further assistance: http://windows.microsoft.com/en-CA/windows/which-operating-system
 

Please respond as soon as possible so I can assist you.

 

Mario

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Super Mario 1
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