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Honor Student
marimar64
Posts: 2
Member Since: ‎08-05-2009
Message 1 of 6 (12,797 Views)

Change language in Solution center

Hi, I have two problems with my J6400 series

1) I need to change the language in HP Solution Center and can't find where to do it. Does I need uninstall?

2) The port config in Printer is at port 192.168.0.17, but when I choose Network config in Solution Centers goes to 192.168.0.13. Where can I change the port in Solution Center???? I think this causes the printer can't locate a wireless laptop. and always says the SC the printer is disconnected, but it prints.

TKS

Teacher
Richard_Wang
Posts: 44
Member Since: ‎04-23-2009
Message 2 of 6 (12,786 Views)

Re: Change language in Solution center

1) Yes. The language of most of HP software is fixed during the installation. To change a new language, you can try to change the system language. If it doesn't work, you have to uninstall it first, and then re-install it in a new language.

 

2) I think it is because the IP of printer was reset (sometimes, if the printer was disconnected from the network for a long time, the IP could also be reset automatically). You can go to the printer folder, manually change the port of the printer. Or you can delete the current printer, and try the "Add a Device" shortcuts in the Program Group to add a "new" device.

Although I am an HP employee, I am speaking for myself and not for HP.

Richard
Honor Student
marimar64
Posts: 2
Member Since: ‎08-05-2009
Message 3 of 6 (12,777 Views)

Re: Change language in Solution center

OK, I guess have to uninstall to change the language because W XP is ok in english.

For the 2nd changed manually the IP from 17 to 13 but then I can't print, the laptop doesn't find the printer. Restart the cmputer and by itself change to 17 again. I'll try delete and Add Device. 

TKS

Honor Student
HarrasedUser
Posts: 4
Member Since: ‎08-31-2010
Message 4 of 6 (10,238 Views)

Re: Change language in Solution center

Yes, this is why we love HP - they carefully construct their software to make us spend a lot more time on getting it work - thereby filling our days with free content.

 

Honor Student
HarrasedUser
Posts: 4
Member Since: ‎08-31-2010
Message 5 of 6 (10,237 Views)

Re: Change language in Solution center

We also enjoy their censorship on these forums.

 

Student
hpwsucks
Posts: 1
Member Since: ‎09-14-2012
Message 6 of 6 (4,390 Views)

Re: Change language in Solution center

I have a Windows 7 PC, bought in Switzerland but installed with English-language OS and software. Well, all software except HPs, because (a) it does not allow you to select a language and (b) it has decided I should use all their software in German. Yet another time suck installing HP software - why is it always so? It has taken me 6 hours of research, checking the control panel, checking the registry, googling the web, scouring support forums, but so far zilch. To make matters worse, the reboot I did after the last time I uninstalled (which HP software forces you to do) seems to have destabilised my machine. I'm now facing the prospect of re-installing Windows and buying a non-HP MFP unless I can find an answer. The MFP is a C5280 for what it is worth.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation