HP Photosmart 1000 & Windows 7 (24968 Views)
Reply
Top Student
kteggart
Posts: 5
Registered: ‎01-24-2010
Message 1 of 20 (24,968 Views)
Accepted Solution

HP Photosmart 1000 & Windows 7

Alright I have a MAJOR problem....I recently purchased the HP Pavilion All In one PC...that comes preloaded with Windows 7....I went to hook up my HP photosmart 1000 printer..and needed to download the software..well THERE IS NO SOFTWARE FOR THAT PRINTER FOR WINDOWS 7...What do I do?..I DO NOT want to purchase another printer considering I just spent money on a NEW computer...Any thoughts or help....thank you in advance!!!!~~Katy

Provost
Bob_Headrick
Posts: 14,064
Registered: ‎11-17-2008
Message 2 of 20 (24,957 Views)

Re: HP Photosmart 1000 & Windows 7

Install the Deskjet 970c driver as discussed here.

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

<----   If my answer was helpful please click the "Thumbs Up" to say "Thank You".

        If your problem is solved please click the "Accept as Solution" button ---->

Top Student
kteggart
Posts: 5
Registered: ‎01-24-2010
Message 3 of 20 (24,938 Views)

Re: HP Photosmart 1000 & Windows 7

I followed the link...And when I followed the instructions for "adding a new printer" I went to choose the deskjet970 which is metioned as the deskjet970cse. Neither of those 2 were options..I did the windows upate for the list of printers and it still wasn't listed? What did I do wrong?

Teacher
buggie
Posts: 94
Registered: ‎11-28-2008
Message 4 of 20 (24,929 Views)

Re: HP Photosmart 1000 & Windows 7

you'll need to get the right driver off a Vista installation disc, if you have one lying around somewhere...

I dont remember exactly how i did it, but it will work eventually.,

Provost
Bob_Headrick
Posts: 14,064
Registered: ‎11-17-2008
Message 5 of 20 (24,874 Views)

Re: HP Photosmart 1000 & Windows 7

 


kteggart wrote:

I followed the link...And when I followed the instructions for "adding a new printer" I went to choose the deskjet970 which is metioned as the deskjet970cse. Neither of those 2 were options..I did the windows upate for the list of printers and it still wasn't listed? What did I do wrong?


 

 

I am not sure what is going wrong, but make sure you are selecting HP and not Hewlett Packard under Manufacturers. If for some reason the Deskjet 970cse cannot be located then you could use any of the other 900 series drivers.


DJ970HP.png


Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

<----   If my answer was helpful please click the "Thumbs Up" to say "Thank You".

        If your problem is solved please click the "Accept as Solution" button ---->

Top Student
kteggart
Posts: 5
Registered: ‎01-24-2010
Message 6 of 20 (24,851 Views)

Re: HP Photosmart 1000 & Windows 7

My old computer that I had was running windows 98*gasp I know*...so I don't have a vista disk....*sigh*I purchased this computer in the hopes that everything would be wonderful...but, sadly...no printing is becoming a bother.thank you though for your help !

Top Student
kteggart
Posts: 5
Registered: ‎01-24-2010
Message 7 of 20 (24,848 Views)

Re: HP Photosmart 1000 & Windows 7

Followed your instructions to the letter..But, when I went to print the test page...nothing happened...so I tried turning off the unit..and turning it back on...making sure cable was plugged in correctly...hit the print test page button again..no printing..thank you for your help ..I suppose I'm a lost cause..and I might have to invest in a newer model.

Top Student
kteggart
Posts: 5
Registered: ‎01-24-2010
Message 8 of 20 (24,842 Views)

Re: HP Photosmart 1000 & Windows 7

Alright I tried everything ...and IT WORKS FINALLY!!!.THANK YOU THANK YOU SOOOO MUCH!!!!It's working great!!!!

Student
dcytoquer
Posts: 1
Registered: ‎03-04-2010
Message 9 of 20 (24,019 Views)

Re: HP Photosmart 1000 & Windows 7

I have an HP photosmart 1000 - like other postings.  I have attempted to follow your directions to download the HP deskjet 970C which I did.  But when I try and plug in the printer USB cable, it pops into "other devices" and will not work.  Any solutions.

 

I love this printer.  I have purchased 4 printers for my wife's system after this one and it is the only one that is both reliable and durable.

 

I sure would like to integrate it into my new machine.

 

dcytoquer

Student
smartin882
Posts: 1
Registered: ‎08-09-2010
Message 10 of 20 (21,527 Views)

Re: HP Photosmart 1000 & Windows 7

Thankj you for this post.  It is great to have this printer working again!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation