HP Printer Control app for Windows 8 (46166 Views)
HP
happytohelp01
Posts: 1,644
Registered: ‎09-03-2013
Message 31 of 70 (721 Views)

Re: HP Printer Control app for Windows 8

Hi!

 

@ Kumichou

 

I'm sorry to hear t hat you are having some issues with the HP Printer Control app on your Windows 8 computer.

 

I would  recommend that you uninstall and then re-install the app.  I've included a link to a document that has detailed instructions on how to uninstall and install.

 

How to use the HP Printer Control app for Windows 8

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03897058

 

@eric8

 

I'm sorry to hear that you are getting a fatal error while trying to install your Deskjet 1055 printer.

 

I have included a document with detailed trouble shooting steps to take.  I have also included a document about installing your printer using HP's Printer Install Wizard to install your printer.  It will find the best driver for your printer and operating system and walk you through installing the printer.  

 

A 'Fatal Error' (MSI error) Displays on the Computer During HP Software Installation in Windows

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02266980

 

How Do I Find the Best Driver for My Hp Printer in Windows 7 or Windows 8?

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02681060

 

 

Happytohelp01

I work on behalf of HP

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Student
CPG2
Posts: 1
Registered: ‎11-13-2013
Message 32 of 70 (666 Views)

Re: HP Printer Control app for Windows 8

Need to scan to computer.

Have photosmart Plus B210 Series.

Have downloaded HP Printer control App

What Next Please

Student
klarue
Posts: 1
Registered: ‎11-14-2013
Message 33 of 70 (658 Views)

Re: HP Printer Control app for Windows 8

My new Windows 8 does not show my Hp Photosmart C4795 printer

Student
BryanS65
Posts: 1
Registered: ‎11-16-2013
Message 34 of 70 (625 Views)

Re: HP Printer Control app for Windows 8

My Printer has been working for a while now all of a sudden it is giving me a message that is is oofline

 

Student
jackcathy
Posts: 1
Registered: ‎11-18-2013
Message 35 of 70 (612 Views)

Re: HP Printer Control app for Windows 8

Won't recognize our printer which is a hp photosmart D110. 

Teacher
JohnnyUtah
Posts: 35
Registered: ‎11-05-2009
Message 36 of 70 (605 Views)

Re: HP Printer Control app for Windows 8

Where is it not showing up? In the Printer Control app? Also, how is the printer connected? Wifi? usb?

I work for HP.

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Teacher
JohnnyUtah
Posts: 35
Registered: ‎11-05-2009
Message 37 of 70 (603 Views)

Re: HP Printer Control app for Windows 8

Are you saying that when you search available printers in the Printer Control app, your photosmart D110 does not appear? Is the printer software driver installed? Does the printer show up in your 'Devices and Printers' folder? How is the printer connected to the PC (wifi? usb?)

I work for HP.

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Honor Student
eric8
Posts: 2
Registered: ‎11-06-2013
Message 38 of 70 (571 Views)

Re: HP Printer Control app for Windows 8

No, the software driver is not installed. Yes, the printer shows up in the "Devices and Printers"folder.

The printer is connected to the PC by USB.

Student
nhpapa777
Posts: 1
Registered: ‎11-24-2013
Message 39 of 70 (550 Views)

Re: HP Printer Control app for Windows 8

thank-you, got to get to bed! goodnite

Honor Student
herald_2400
Posts: 2
Registered: ‎11-26-2013
Message 40 of 70 (535 Views)

Re: HP Printer Control app for Windows 8

I Want Help For Driver Of Printer HP Laser Jet M1005 For Windows 8

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation