Lost startup CD, buy a replacement? or will HP replace it? (2650 Views)
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Student
kc899009
Posts: 1
Registered: ‎03-31-2012
Message 1 of 6 (2,650 Views)

Lost startup CD, buy a replacement? or will HP replace it?

Lost my startup disk that is need to install the printer. Should I buy a new one or will HP replace it if I give them my serial number/receipt number?

Provost
Paul_Tikkanen
Posts: 35,882
Registered: ‎07-13-2010
Message 2 of 6 (2,649 Views)

Re: Lost startup CD, buy a replacement? or will HP replace it?

Hi:

 

Normally you can find the programs that were on your CD by downloading them.

 

Enter your model at the link below in the Search Products box, select the operating system you are running and download the full feature software and driver file.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/ProductRoot.jsp?lang=en&cc=us&taskId=135

 

Paul

 

 

Student
billjhnsn
Posts: 1
Registered: ‎09-26-2012
Message 3 of 6 (2,449 Views)

Re: Lost startup CD, buy a replacement? or will HP replace it?

I have a HP officejet 4500 3 in 1 printer  and have mislaid startup disc. HELP

Distinguished Professor
sabretooth04
Posts: 3,859
Registered: ‎07-30-2012
Message 4 of 6 (2,444 Views)

Re: Lost startup CD, buy a replacement? or will HP replace it?

All you have to do is search the web...

 

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=3919446&lang=en&cc=us...

Say thanks by clicking the Kudos Thumbs Up in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I used to work for HP, but now I'm retired.
Student
space2253
Posts: 1
Registered: ‎11-09-2009
Message 5 of 6 (293 Views)

Re: Lost startup CD, buy a replacement? or will HP replace it?

please send me a new start up disk

Student
Carolkeller
Posts: 1
Registered: ‎03-11-2014
Message 6 of 6 (196 Views)

Re: Lost startup CD, buy a replacement? or will HP replace it?

Have HP desk jet 3050, had to get new modem and need disk to reset printer
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