Question
Reply
 
Student
kc899009
Posts: 1
Member Since: ‎03-31-2012
Message 1 of 6 (3,634 Views)

Lost startup CD, buy a replacement? or will HP replace it?

Lost my startup disk that is need to install the printer. Should I buy a new one or will HP replace it if I give them my serial number/receipt number?

Provost
Paul_Tikkanen
Posts: 46,491
Member Since: ‎07-13-2010
Message 2 of 6 (3,633 Views)

Re: Lost startup CD, buy a replacement? or will HP replace it?

Hi:

 

Normally you can find the programs that were on your CD by downloading them.

 

Enter your model at the link below in the Search Products box, select the operating system you are running and download the full feature software and driver file.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/ProductRoot.jsp?lang=en&cc=us&taskId=135

 

Paul

 

 

Student
billjhnsn
Posts: 1
Member Since: ‎09-26-2012
Message 3 of 6 (3,433 Views)

Re: Lost startup CD, buy a replacement? or will HP replace it?

I have a HP officejet 4500 3 in 1 printer  and have mislaid startup disc. HELP

Regents Professor
sabretooth04
Posts: 5,749
Member Since: ‎07-30-2012
Message 4 of 6 (3,428 Views)

Re: Lost startup CD, buy a replacement? or will HP replace it?

All you have to do is search the web...

 

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=3919446&lang=en&cc=us...

Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!
Student
space2253
Posts: 1
Member Since: ‎11-09-2009
Message 5 of 6 (1,277 Views)

Re: Lost startup CD, buy a replacement? or will HP replace it?

please send me a new start up disk

Student
Carolkeller
Posts: 1
Member Since: ‎03-11-2014
Message 6 of 6 (1,180 Views)

Re: Lost startup CD, buy a replacement? or will HP replace it?

Have HP desk jet 3050, had to get new modem and need disk to reset printer
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation