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Honor Student
heapple
Posts: 2
Member Since: ‎09-24-2012
Message 1 of 5 (2,850 Views)

hp deskjet 3070A with Mac OS X lion 10.7.5

Recently updated operating system, now cannot scan, computer cannot find scanner, scanner cannot find computer.

Tried loading latest update from HP, computer insists higher version already loaded.

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ShlomiL
Posts: 10,070
Member Since: ‎01-03-2011
Message 2 of 5 (2,848 Views)

Re: hp deskjet 3070A with Mac OS X lion 10.7.5

Hi,

Please try following the steps below in order to get the problem resolved:

  1. Go into the Applications folder and enter the Hewlett-Packard folder.
  2. Follow the HP Uninstaller to remove the currently installed HP software.
  3. Download and install the software below, make sure to select HP Recommended Software during the installation:
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=al-96582-2&cc=uk&dlc=en&lc=en&...
  4. Once the installation completes click the Apple icon and select Software Update, make sure to select any listed HP update.

Please let me know of any further problem,

Shlomi

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If my post resolved your problem, please mark it as as Accepted Solution :smileyhappy:
Honor Student
heapple
Posts: 2
Member Since: ‎09-24-2012
Message 3 of 5 (2,845 Views)

Re: hp deskjet 3070A with Mac OS X lion 10.7.5

HI

Thanks for your help, but out of frustration I decided to put everything away.  Thats when I noticed the USB into the HP was the wrong way round!!! Silly mistake, wasted 2 hours but it should only fit one way.

 

Thank you all the same

 

Student
bmac517
Posts: 1
Member Since: ‎11-13-2012
Message 4 of 5 (2,699 Views)

Re: hp deskjet 3070A with Mac OS X lion 10.7.5

worked like a charm!  ThankYou

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markibba
Posts: 1
Member Since: ‎01-15-2014
Message 5 of 5 (1,104 Views)

Re: hp deskjet 3070A with Mac OS X lion 10.7.5

in the page of HP DESKJET 3070A haven't the driver or OS X 10.9 and this new OS is exit in november 2013. WHY?

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