HP Support Forum

[#1]

Hi

I've just bought a new PC with Windows 7 Home Premium. I have an HP LaserJet 1320 printer (Prod no. Q5927A, SN CNGW53RLRY).

I cannot find driver that works the same way as the previous driver HP LaserJet PCL5. If I use this driver and can still get duplex printing but it will only print one copy at a time.

If I upgrade to HP Universal Printing PLC (or PLC v5) I can print multiple copies but not duplex printing. I have searched high and low through the HP site but to no avail.

Any help and advice will be much appreciated.

Thanks

GB

[#2]

I have the same problem. Seems the universal drivers for Windows 7 don't support duplexing. Don't know if they will come up with a specific driver for the printer for Windows 7

[#3]

I have spent many hours trying to find a driver that will support both multiple copies and duplexing on the HP LJ 1320, with MS Windows 7 Home Premium edition.

This functionality is must-have for my work.

What the bean counters who run HP do not understand is that 60% to 70% of business comes from existing customers.

If I am forced to purchase a new laser printer because of this silly driver issue, it will not be an HP branded printer

[#4]

I discovered that I had to manually tell the driver that my 1320 had the duplexing capability as follows:

Control Panel (classic View) / Printers /

hp LaserJet 1320 PCL 5 /

Right click on Properties /

Device Settings / Installable Options /

Duplex Unit (for 2 sided printing)/

Use the pulldown to change from "Not installed" to "Installed".

[#5]

Hello,

   I've seen this same issue with my printers (other HP printers) whereby the default setting to support the Duplexing hardware was set to 'off'.

  A quick method to check this is look at what the setting is for Duplex hardware in the Device Settings tab, and if it's not set, correct it.

  Printer Properties:

  From the 'Start' orb -> [Devices & Printers] -> right click on your Printer icon -> select 'Printer Properties' -> click on 'Device Settings' tab.

 You should see a dialog similar to the mine (attached): look for the 'Duplex unit (for 2-sided printing)' and see if it's set to "Not Installed":

    --> in either case, click on 'Not installed' and from the dropdown box, select 'Installed'... Click 'OK' to accept the changes and close the dialog.

Printing Preferences:

 again, right click on your Printer icon -> select 'Printing Preferences' -> click on 'Advanced' tab.

 -->Check to see if there is a 'Duplex Hardware' or '2-sided printing' option in here: mine doesn't show one but thougth I'd mention it nonetheless.

  Click on the 'Finishing' tab and select 'Print on both sides'...or simply test print a multi-page document and set those preferences on-the-fly.

 Let me know if this helps...

HardCopyTed

[#6]

THANK YOU VERY MUCH FOR THIS INFO.

I CAN'T THANK YOU ENOUGH. THIS METHOD WORKS FOR ME. AS YOU SAID I'VE DONE AND AT FIRST I CAN'T CHANGE THE PRINT ON BOTH SIDES BUT AFTER RESTARTING THE SYSTEM I GOT IT ALL RIGHT AND I'M PRINTING ON BOTH SIDES (DUPLEX) VERY SMOOTHLY. I WAS GOING TO BUY A WINDOWS XP LAPTOP BECAUSE OF THE INABILITY OF PRINTING ON BOTH SIDES AND BECAUSE PRINTING IS CRITICAL FOR MY DAILY USE. I STILL SENSE THAT LOTS OF PEOPLE DOESN'T KNOW HOW TO USE WINDOWS 7 REALLY. I'VE JUST EXECUTED MANY WINDOWS XP (ONLY) APPS BY USING THE 'TROUBLESHOOT COMPATIBILITY' THINGY WHEN YOU RIGHT CLICK.

[#7]

I cannot even get to multiple copies.  What driver and from where?  Win 7 keeps installing whatever driver it finds.

[#8]

Thank you very much! I followed your post and it worked perfectly!  

[#9]

Great fix--THANK YOU!

[#10]

Thank you so much for this fix.  I now have multiple duplex printing after some months of frustration!!!