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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Re: How to connect my HP Officejet 4500 G510n-z to work wire...
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07-15-2012 03:13 PM
Download and run this utility:http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&jumpid=ex_r4155/hho/ipg/ccdoc/p...
What does it say?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
10-12-2012 12:02 PM
Download and install the latest software for your printer from the "Support & Drivers" link at the top of this page.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
09-02-2013 06:36 PM
OK, I've read through every forum I can find and haven't found a solution yet. My laptop is running Windows 8. I downloaded the updated HP software for installing this printer on windows 8, it goes through the whole set up but when it comes to the part about connecting wirelessly it doesn't find the printer. The printer itself is connected to my network, (verified the printout from the printer, shows all is good.) I also can log into my router and see that it is connected. Btu windows 8 just wont recognize it. I also tried installing the printer through Windows 8 using the add printer function rather than using the HP software, that doesn't work either. I am at my wits end trying to get this to work. Any help would be appreciated. For some reason even though the printer is connected to my network, it just won't show up. I even tried adding the printer manually by inputting the IP address assigned to it by my router....no luck. Also it works fine when connected via USB cable. Not sure if this would make a difference, but I have another HP printer 8150, that i installed and works fine with Windows 8....is it possible they can't both be installed???
09-04-2013 01:51 PM
1. Make sure the printer is turned on and connected to your network. Verify that you can access the printer's internal web page by browsing to its IP address before continuing. Get its IP from a Network Test printed from the front panel of the printer.
2. Click >> Start >> Control panel >> Devices & Printers.
3. Click the Add a printer
4. Select Local printer
5. Select Create a new port and select Standard TCP/IP Port and click Next button.
6. Under Device type, select TCP/IP Device. Under Hostname or IP address, enter the printer's IP address. Click Next.
7. Select Hewlett-Packard from the list of manufacturers and select and select your printer model. Click Next.
If your printer model was not listed, then select Have Disk, browse the HP CD that came with your printer and select the first file that starts with hp and ends with inf. Click Open then OK. Select your printer model. Click Next.
8. If you are asked, use the currently installed driver.
9. It will ask for the Printer name -- enter a new name or use the existing one. This will be the name of the printer that you select from other applications.
10. You may be asked to share the printer. Choose NO.
11. The Print Test Page box appears. Go ahead and print it.
12. Click Finish.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
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