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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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A few more details would be useful, was this replaced under warranty by HP or did you purchase another printer. In terms of replacements, often a refurbished unit is provided and is documented in warranty terms. Things can get damaged in shipping and if unit was packed in styrofoam it is possible that some stray bits of foam got into the mechanism.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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