HP OfficeJet Pro 6230 Connection to Web GUI

[Biggels]

HP OfficeJet Pro 6230  Connection to Web GUI - everytime i try to get to the web gui I get connection refused.

I have to get someone onsite to reboot the printe, and even after that, I still can't connect to the web GUI.

I need to find a way to turn off the sleep timer, which is set to 15 minutes.

[Dvortex]

Hello, @Biggels – Hope you are well 🙂
 

Thanks for engaging in the HP Forums! I see by your post that you are experiencing issues with your Officejet printer. I will certainly do my best to help you!

Going through your post, I understand that the printer goes to the sleep mode and does not “wake up” when you try printing or while accessing the Web GUI. I would suggest you assign a static IP address and disable the IPv6 to fix the issue. Here are the steps:

• Restart the printer and make sure the printer is connected to the network.
• Obtain the IP address of the printer – On the printer control panel, press the Wireless () and the Information () buttons at the same time. A Network Configuration Page prints which will give you the IP address.
• Type the IP address on your web browser to obtain the printer EWS page on your computer.
• Go to "Network" tab - General - Select "Network protocols" - Select "Enable IPv4 only" (or similar) - Apply the settings.
• Go to the “Network” tab – Click on “Wireless (802.11) – Then click on “Network address (IPv4)
• Click on the radio button which says “Manual IP” and then click “Suggest a manual IP address” to give a manual IP address to your printer.
• Click on radio button which says “Manual DNS Server” and under manual preferred type 8.8.8.8 and under manual alternate type 8.8.4.4 (This is Google DNS server address)
• Restart the printer and the router once done.

Please let me know if this resolves the issue, or if you require further assistance!

Cheers 🙂

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

[Biggels]

I've only disabled the IPv6 address. since the unit is on our enterprise, there is no need to assign a Google DNS address.

I will monitor for a few days and see if disabling the IPv6 address fixed the web page issue.

[Dvortex]

Hello, @Biggels

Sure, please monitor and let me know if the issue is resolved by clicking the "Accepted Solutions" button!

If you have any troubles, let me know and I will do my best to help!

Good luck 🙂

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!