need driver of Mac OS X 10.7.5 for HP Deskjet 3755 all in one printer

[EdithHung]

Hi, I was trying to install the printer by downloading softwares online because my Mac Mini doesn't come with a CD rom. However, I cant seem to find my operation systems on the website and after I click into the "I cant find my operation system", somehow it just kept taking me back to the same page. This is really frustrating as I have been trying to install it for like an hour. 

Please send me a link where I can download the driver for OS X 10.7.5 for HP DeskJet 3755 all-in-one printer. 

Much thanks!!!

Edith

[DavidSMP]

Hi @EdithHung,

Good Day! Thanks for taking an interest in the HP Support Forums! I read your post about not finding drivers for the printer using your MAC that runs the MAC Lion OS. I will be delighted to assist you with this. 🙂

Fabulous diagnosis and superb analysis of the issue before posting.  Kudos to you on that score. 🙂 It is always a privilege to work with technical specialists like you. 🙂

You are a valued HP customer and it is paramount to assist you here. We greatly appreciate you for doing business with HP. I take it as a privilege to share this platform with you. 🙂

For better clarity, I would require more information regarding this:

• Did it not work before?
• Did you not try with an external USB CD drive?

For now, please try this link out http://support.hp.com/us-en/document/c04510394   to correct the situation.

Hope this helps.   I genuinely hope the issue gets resolved without hassles and the unit works great. 🙂  Please reach out for any issues and I'll be there to assist you. 🙂

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

 If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 🙂

Take care now and have a splendid week ahead. 🙂

[EdithHung]

David,

Thanks for the infomation.

First to clear your questions, I didn't try with an external CD drive because I don't have one.

As suggested, I have followed the link and downloaded the HP Printer Drivers v3.1 for OS X. In the system preference, it didn't detect the printer even after restarted. I have manually found the device and it does says that it is connected through USB. Therefore I assume the machine is running properly and the connection should be right.

However, even though now the printer is showing on the list, it doesn't seem to repond to print and the computer wasn't able to read its ink levels, etc. Can you please help me out here and much thanks!!!

[Rainbow23]

@EdithHung,

Thank you for your reply, I'll be more than glad to help you.

I understand that the printer does not respond when you print a document from the computer. 

This issue could occur if the drivers are not configured properly.

Please follow the link to reset printing systems: Resetting the Printing System (Mac)

Let me know if this works.

You have a good day ahead.

[EdithHung]

Thanks @rainbow23, so I have did exactly the steps to reset it three times ( even restarted my computer). While trying to print, the printer icon switched to "in use" for one second then back I idle. Do you have any idea why this is happening?

[DavidSMP]

Hi @EdithHung,

I checked the reply comprehensively. Thanks for trying all the steps. You’ve been simply awesome to work with. Brilliant effort. Great patience and superb troubleshooting of the issue. 🙂 Hats off to you on that score. 🙂

We have gone through almost all possible troubleshooting here. Trust me I’ve done all I can to assist you by keeping your best interest in mind. So I request you to contact HP phone support for further assistance.

I genuinely hope the printer works great and stays healthy for a long time to come. 🙂

Steps to contact HP phone support:

Step 1. Open link: www.hp.com/contacthp/

Step 2. Enter Product number or select to auto detect

Step 3. Scroll down to "Still need help? Complete the form to select your contact options"

Step 4. Scroll down and click: HP contact options - click on Get phone number, Case number and phone number appear.

They will be happy to assist you immediately.

If the unit is under warranty, the manufacturer’s warranty should take care of it for you.

Hope this helps. Let me know how this goes. I hope the issue gets resolved without hassles and the unit works great. I'm always there to assist you. Please reach out anytime. 🙂

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care now, stays healthy keep smiling big and do have a blessed year ahead. 🙂