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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-13-2018 01:20 PM

HP Recommended
Product: HP Deskjet 2652
Operating System: Microsoft Windows 10 (64-bit)

I have a blinking INFORMATION LIGHT. Can not print or copy

5 REPLIES 5

‎08-14-2018 03:46 PM - last edited on ‎05-23-2023 02:15 PM by Level 5

HP Recommended

@jlem1109

Thank you for posting on HP Forums,

Flower_Bud is at your service.

 

As I understand, your printer has a blinking information light, 

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:

When was the last time it worked fine?

Were there any hardware/software changes made?

Do you get an error message? 

 

Let's try these steps to resolve the issue: 

Hard reset: 

  • With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
  • Remove USB cable, if present.
  • Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
  • Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
  • Turn on the printer and wait till warm-up period finishes and the printer is idle.

Firmware Update HP: Follow steps from the link

 

Let me know how this,

Cheers!

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‎11-17-2018 07:55 PM

HP Recommended

Blinking information light

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‎11-18-2018 06:51 AM

HP Recommended

@natew3rd

 

A warm welcome to HP forums! This is a great place to get support, find answers and tips to your technical queries.
I understand you need support and I'll be glad to help you out. However, for an accurate solution, I would need more details:

Are you able to copy documents?

Are you using an HP Deskjet 2600 series printer?

Any other lights blinking other than the information light?

Let me know!

 

Senan6806


I am an HP Employee

1 person found this reply helpful
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‎03-20-2019 03:57 PM

HP Recommended

info lite blinking, will not print or copy

1 person found this reply helpful
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‎12-29-2023 05:07 AM

HP Recommended

Hi community!

The following link may also help you:

 

HP DeskJet 2600 printers - Blinking lights

 

SofiaML
HP Support Community

I work on behalf of HP.
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