• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Photosmart 5520

I bought printer in Hong Kong & always used 564 cartridges now have moved to UK & these cartridges no longer available.

Do 364 work instead?

Thanks

3 REPLIES 3
HP Recommended

Here are your cartridges.

 

Printer models
Country/region printer was purchased
Ink cartridge name
HP Photosmart 5520 e-All-in-One Printer
HP Photosmart 5521 e-All-in-One Printer
HP Photosmart 5522 e-All-in-One Printer
HP Photosmart 5524 e-All-in-One Printer
HP Photosmart 5525 e-All-in-One Printer
Americas and Asia Pacific (excluding India, China, and Japan)
HP 564 Black
HP 564 Cyan
HP 564 Magenta
HP 564 Yellow
Western Europe
HP 364 Black
HP 364 Cyan
HP 364 Magenta
HP 364 Yellow
Middle East, Africa, Japan, and CIS
N/A
China, India
N/A

 

 

You will have to call HP and have your printer regionalized to accept the new cartridges.  Make sure you have all the new cartridges ready.

HP Recommended

 

 

 

 

Thank you for the list - but the bottom line is not really compatible then?

They dont seem to provide an easy way to find a place to call if you are out of warranty?

What does regionalize involve?

Thank you,

 

 

HP Recommended

Regionalization makes your printer use the cartridges available in your country.  It is done free of charge as it is covered under the cartridge warranty.  Call you closest HP office.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.