HOW TO RESET OFFICEJET 4620 TO NEW OUT OF BOX?

[skyraider · Accepted solution]

My success as far as 'resetting' printer buggy set-ups is to uninstall the product completely.  Ge the uninstall from them or find it on the install disk.  Not there?  Use MS uninstall or Ccleaner Uninstall.  Ccleaner is a free utility with several important features.  Making changes to some already loaded printer setup is usually an invitation for disaster.

When you go through the Install, pay careful attention as to when you are directed to turn the printer on and when to connect it to the computer.  Installation details are there to be followed religiously.

[Jan4k7]

Please could you send me the reset information for the 4620 Officejet as well.

I have an error - wireless communication is disabled.

Please, thanks in advance.

[dannydanny]

FRUSTRATING  ......

I am trying to setup an officejet 4620 to a new wirerless router and it still connects to an old router that is not there!

I have done restore default on the key pad and tried using print doctor on the windows computer. What can I do next? How can I restore to out of the box comfiguration, I had no trouble setting the printer up the first time.

Thanks

Danny

[topdollar69]

Follow these instructions, they worked for me, and they are the same ones that were sent to me by Gemini02.

HP Officejet 4620 All-In-One Reset

[edited Reset instructions by moderator]

[Gemini02]

Hi Folks,

It is against HP policy to post the steps in the forums, but I can Private Message you the steps.
In the forum beside your handle name just click on the envelope to view it.

Please review the HP Privacy Statement. This Privacy Statement informs you of our privacy practices and of the choices you can make about the way information about you and your online activity is collected and how that information is used. This statement is readily available on our HP.com home page and at the bottom of every HP web page.

Have a great day!
Thank You.

[Dudeceo]

Can I also get factory reset instructions, please. My hp4620 says connection failed even though the the router says it's connected.

[Gemini02]

Hi @Dudeceo ,

I can send you that information in a private message.
In the forum beside your handle name just click on the envelope to view it.

Have a great day!
Thank You.

[joanne55]

please email me instructions also

[Gemini02]

Hi @joanne55 ,

I sent you that information in a private message.
In the forum beside your handle name just click on the envelope to view it.

If you need further assistance, just let me know.

Have a nice day!
Thank You.

[marie214]

Hi can you send me the reset instructions too... I have a new computer and nothing is working....

Thank you

[edited email by moderator]