HP 1022NW no wireless connection after firmware update

[paulpablito]

Hi to all,

I'm from Italy. I had the same issue. I tried to update the firmware to a new version hoping for support of wpa2, aes, ecc....

After the firmware update, I lost the wireless tab!!!

On the HP web site we can read:

    "This firmware update utility is for the HP LaserJet 1022n, 1022nw printers only. This update is recommended for HP       LaserJet 1022n and 1022nw printers that have a prior firmware version....."    and now!!!!!

I purchased the printer for the wireless connection. I think that HP is very very poor and small-minded.

Somebody have some news about this issue?

tnx

[Gordon_H]

I have forwarded this issue to have it looked in to and will post something once I have more information.

[tmbreuker]

Hi Gordon_H

great, looking forward to the solution. Happy to provide info or be part of beta testing 😉

[warrenbailey]

Excellent, thanks Gordon.

Looking forward to a resolution.

Warren

[marcoblancas]

Same problem here. I have lost the wireless tab configuration in the browser configuration page. Now I just can use the printer with usb an ethernet cable.

Where can I download the previous firmware?

[warrenbailey]

I gave up on the wireless option and linked directly to my Mac via a USB cable whilst waiting for a fix.

Ive just noticed that my printer only prints out the first page of a 2 page doc, the second page is just a blank bit of paper.

Ive just printed a 3 page doc and it printed pages 1 and 3 missing 2, not even a blank sheet (as if that were something).

Come on HP, i work in IT and have always reccomended your printers - wouldnt want to change that. Im getting fed up of truging up and down stairs to print something just to see its still not printing properly.

I think i preferred the old firmware where i had to keep restarting the printer when printong from a mac, at least the PCs worked and the wireless worked.

Poor show HP, poor show.

Warren

[Lars_A]

Hi Gordon,

Thank you for pushing this forward.

Did you ever get a reply regarding this issue?

I sadly made the same mistake and performed a flash and now all wireless functionality is out the door.

I also tried to re-flash it with the 2006 firmware and the flash process gives me a big "Success" but the firmware is still 2012.

Tried to contact HP by phone but they want to charge me for this obvious firmware flaw.

I guess that they have filed it as nw-compliant by mistake.

I'll probably replace it with a Samsung ML-2165W if HP can't solve this.

/Lars

[Steven_W]

Lars I don't think HP have taken any notice of this situation. The 1022nw support page is still showing the 20120928 firmware update as applicable for the n and nw. This should have been removed immediately if they thought/knew there was a problem with the update. Steve

[Lars_A]

Hi Steven (and a Happy New Year by the way!)

I guess you're right.

Time to kill this old donkey and go for something new.

The price tag for a new printer isn't the problem.

It's just so annouing that HP doesn't bother to respond.

The fact that they haven't removed a bad firmware could be because people like me (trying to report it) are being rejected by an out-of-warranty-message.

Thank you for answering,

Lars

[alprov]

I have the same issue. 1022nw, upgraded firmware to latest version, lost wireless. I've examined the firmware upgrade files in the Windows temporary directory, and the 1022nw.bin file is identical to the 1022n.bin file. Basically, HP flashed 1022n firmware on our 1022nw's. Also, after resetting the printer to factory defaults, my printer is stuck in "locked" RFU mode, it can't be unlocked using the buttons on the printer, and there's no option to unlock it in the web interface.

HP: I realize this is an old product, but you messed it up, I expect you to provide a fix.