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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-08-2017 08:26 PM

HP Recommended

I replaced my 14 year old hp printer with a new hp OfficeJet Pro 6968.  I have a laptop, which I have connected wirelessly.

 

 I also have an old desktop computer that I do not get on the internet with, but use it for bookkeeping.  I need to be able to print from this old computer occassionaly.  I tried connecting the new printer to the old computer using the usb port that I had used before, but it's not working.

 

The old computer has a slot for the installtion cd, but for some reason it is not either not reading it or the cd is too advanced for the old computer.

Any ideas?

4 REPLIES 4

‎04-08-2017 09:46 PM

HP Recommended

Hi,

What operating system do you have on that old computer?

 

Right click Computer / My Computer and select Properties to find out...

 

If it is Windows XP, does it have Service Pack 3 installed? it will be listed under the properties dialog..

 

Shlomi



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‎04-09-2017 06:45 PM

HP Recommended

Yes, it is Windows XP Service Pack 3.  I think it should be compatible.  I tried 2 or 3 different ways to add a printer, but still isn't working.

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‎04-10-2017 12:27 AM

HP Recommended

what your operating system? windows xp? or linux?

 

the problem is in the printer driver, support or not for yous operating system.

maswirax ~ daftar harga printer epson ~ maswirax
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‎04-10-2017 03:47 AM

HP Recommended

Download and install the following software for the printer:

http://ftp.hp.com/pub/softlib/software13/printers/OJ6960/OJ6960__Basicx86_1979.exe

 

Note: for a USB connection do not plug the USB prior the insallation prompt to do so.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
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