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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-20-2017 09:06 PM

HP Recommended
Product: designjet T520
Operating System: Microsoft Windows 10 (64-bit)

Error message keeps saying Printer not responding or is not online. Was printing through HP insant print when error occured. Recently (last two days) replaced ALL computers on network. System upgraded to Windows 10...Problems since. I have deleted and reinstalled 5-10 times today unsuccefully. Now even directly connected (usb), My computer cannot even locate the printer when searching to add new device. It WAS working earlier today, nothing changed, stopped~

1 REPLY 1

‎04-22-2017 10:15 PM

HP Recommended

Hi,

 

Thanks for contactinf with HP Support Forum.

 

At first reset the printer setings and reconfigure the printer like: Network connectivity, wifi.

 

Then uninstalled the printer driver from your PC/Laptop and restart it. After restart please installed the printer driver from below link: https://support.hp.com/us-en/drivers/selfservice/hp-designjet-t520-printer-series/5263079

 

 

N.B: If possible try through rthernet cable (Don't through wifi, its depand on speed)

 

 

I hope that answers will support to concern adequately. Let me know! Good luck 


Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

 

Thanks,
Rashed

Regards/Rashed
https://www.linkedin.com/in/rasheddul
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