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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-12-2017 07:23 PM

HP Recommended
Product: ENVY 4524
Operating System: Microsoft Windows 10 (64-bit)

My instant ink colour has run out mid print.  You Last shipped ink in May 8 Months ago and are supposed to send new cartridges in a timeous maner.  So why am I posting this? considering I should have new cartrideges sitting on the shelf waiting to be installed but sadly this is not utopia.

 

Come on HP you've let me down and I am considering buying a competitor product and canceling instant ink.

 

 

Yours

One Very Inconvenience instant ink customer.

2 REPLIES 2

‎02-12-2017 09:22 PM

HP Recommended

Hi,

 

Do you keep your printer connected to the internet ? The system MUST be able to check your printer before sending out new inks. You can log on to your HP Connected account to chek. Please read

 

           http://support.hp.com/au-en/document/c03767640

 

Regards.

BH
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‎02-13-2017 01:24 AM

HP Recommended
Yes but I regularly ha a problem with remote printing. Already decided. Back to Epson
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