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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-27-2016 02:39 PM

HP Recommended
Product: LaserJet P2055d
Operating System: Microsoft Windows 10 (64-bit)

I have a new computer with Windows 10.  I connected my LaserJet P2055d and Windows recognized it and provided the PLC6 driver.  I do not have the ability to do double-sided printing as I did when I was using this printer with a computer running Windows 7.  Any advice would be appreciated on how to acquire the ability to do double-sided printing.

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-28-2016 05:24 AM

HP Recommended

The 'automatic discovery' feature used by some drivers on installation (or update) doesn't always work; ensure that the driver knows that a duplex unit is present on the printer (assuming that one is present):

 

  • For the printer instance in question, bring up the Printer properties dialogue.
  • Select the Device settings tab.
  • Ensure that the duplex unit is set to Installed rather than Not installed.

You'll probably need to be logged in with administrator credentials in order to change the device settings.

View solution in original post

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2 REPLIES 2

‎01-28-2016 05:24 AM

HP Recommended

The 'automatic discovery' feature used by some drivers on installation (or update) doesn't always work; ensure that the driver knows that a duplex unit is present on the printer (assuming that one is present):

 

  • For the printer instance in question, bring up the Printer properties dialogue.
  • Select the Device settings tab.
  • Ensure that the duplex unit is set to Installed rather than Not installed.

You'll probably need to be logged in with administrator credentials in order to change the device settings.

1 person found this reply helpful
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‎01-28-2016 12:59 PM

HP Recommended

Dear Dansdaduk,

 

Thank you so much for your solution to my problem.....double-sided printing is enabled, thanks to you. I really appreciate your assistance.

 

Trevyn

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