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‎04-24-2017 07:52 AM

HP Recommended
Product: Officejet Pro 8620
Operating System: macOS 10.12 Sierra

Able to save my scans now with HP easy scan however the workflow has been changed (for the worst) as how it was in HP Scan. 

 

The complete 'standard' save screen has been replaced by a tiny screen were you have to browse true.

 

Does anybody has the solutions to get the 'original' save option back.

1 REPLY 1

‎04-25-2017 10:25 AM

HP Recommended

Hello, @Yizu013 - Hope you are well 🙂
 

May the Forums be with you!  It is a great place to find the help you need, from other users, HP experts, and other support personnel!

 

I understand that you are having difficulty while using the HP Easy scan to save the scanned files.

First off, you can get the HP Scan software on your PC by installing the full feature driver for the printer. Please click on http://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip to install the HP Easy Start to download and install the latest full feature printer driver. Restart the MAC and then check the HP Scan under utilities.

 

Also, please go to http://hp.care/2oGLOMQ and check under “Use the HP Easy Scan app (macOS and OS X 10.9 and later)” for more detailed steps on HP Easy Scan.

 

Those steps should do the trick, let me know the outcome!

Cheers 🙂


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