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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-10-2017 04:15 AM

HP Recommended
Product: Hp deskjet 3520 series
Operating System: Microsoft Windows 10 (64-bit)

Good morning to every one. 2 days ago I change the password of my rooter. I have 2 PC. One laptop HP pavillon end one desktop. After the change on the laptop with the help of the hp doctor the connection problem of wireless have been solved. But no the same with the desktop. After dissistalation ed reinstalation of the wireless drivers, there are not appears the icons of shortcuts on the desktop except the one of creations. I looked for .exe in the bin ( program files  (86), but I don't find. I have tried to install first the USB connection end then the wireless without success. And the and I cancelled all the insertions of the the registry but the sequent reinstalation presents the same results. I'm despaired, can everyone help me? Thanks

1 REPLY 1

‎02-10-2017 07:17 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Were you able to install the FULL feature software successfully on the desktop?

 

If you are, then watch this resource on how to create a shortcut on your desktop:

 

Create a scan shortcut and high resolution scans 

 

Does that help?

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



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