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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-28-2017 09:02 PM

HP Recommended
Product: officejet 4650
Operating System: Microsoft Windows 10 (64-bit)

I had  picked english for the language on the printer. When I downloaded the software  the printer printed the welcome sheet with the code on it and the text was in french. Can I get this sheet again and have it print in english.

3 REPLIES 3

‎01-29-2017 03:55 PM

HP Recommended

 

Hi @bobby321

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that the printer is printing the welcome sheet in French.

 

I’d love to help!

 

Follow the steps in the below article to change the language on your printer.

 

http://hp.care/2jkgXYs

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

‎01-31-2017 06:55 AM

HP Recommended

the printer was already in English. When I printed Network configuration page it was in english. Can I reprint the welcome sheet?

‎01-31-2017 06:00 PM

HP Recommended

Hello @bobby321

 

Thanks for the reply! I would like to jump in with a suggestion 🙂

 

Are you looking to print the HP Web services / ePrint information page? You can simply turn off Web Services, and then turn on Web Services again, to obtain a new information page.

 

You can look for this logo Image: HP ePrint logo. on the printer control panel to access the web-services option.

 

If not, you can go to Setup - Web-services and then turn the feature off. Wait for some time and then turn the web-services back on to get the information page printed.

 

Let me know if that helps! 

Good luck 🙂

 

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
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