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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

I need to make a copy on a HP deskjet 2542 that says it will print, scan and copy but I do not see a button to press to make the copy. What am I missing.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi Nacny2015,

 

On your display you have  a few buttons.

 

You have the power on button, below that the cancel button, and a few more below those, are two "colour circles".

 

One of them is with black/white and the other is in colour.

 

You use either of these two, depending on whether you want a black/white copy or a colour copy.

 

Hope it helps  :generic:

AlHaste - HP Notebook and Printer Technician

Were I able to help you? Please say thanks by clicking on the purple thumbs up icon over to the left
Did I solve your issue? If so, Please mark Accept As Solution to the right

View solution in original post

3 REPLIES 3
HP Recommended

Hi Nacny2015,

 

On your display you have  a few buttons.

 

You have the power on button, below that the cancel button, and a few more below those, are two "colour circles".

 

One of them is with black/white and the other is in colour.

 

You use either of these two, depending on whether you want a black/white copy or a colour copy.

 

Hope it helps  :generic:

AlHaste - HP Notebook and Printer Technician

Were I able to help you? Please say thanks by clicking on the purple thumbs up icon over to the left
Did I solve your issue? If so, Please mark Accept As Solution to the right
HP Recommended

Here is a direct link to the actual display and a lot more info on your printer:

 

http://support.hp.com/us-en/document/c03819628

AlHaste - HP Notebook and Printer Technician

Were I able to help you? Please say thanks by clicking on the purple thumbs up icon over to the left
Did I solve your issue? If so, Please mark Accept As Solution to the right
HP Recommended
Thank you so much!
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