Posts: 1
Member Since: ‎06-28-2012
Message 1 of 2 (268 Views)

Documents stuck in the print queue

I have documents stuck in print queue

Posts: 34,093
Member Since: ‎09-24-2010
Message 2 of 2 (266 Views)

Re: Documents stuck in the print queue



From the Control Panel, open Administrative Tools and select Sevices.  Browse down to the print spooler service, right click it and select Properties then click on the Stop button.  Now browse to C:\Windows\System32\Spool\PRINTERS and delete the job inside this folder - You may need to click a prompt to gain the appropriate authority to open the PRINTERS folder.


Restart the computer and you should find the document(s) have been removed.






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