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velmerb
Posts: 1
Member Since: ‎08-04-2012
Message 1 of 2 (626 Views)

HP Color LaserJet CM1312nfi MFP won't print in color

I have a Color LaserJet CM1312nfi MFP printer and it is installed on a Windows 64 bit operating system.  It will no longer print in color and is advising me to replace the cyan (and other colors) using black only.  I still have 150 sheets of each color left.   What is going on?  Has anyone else had this problem and how do you correct it?

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Gordon_H
Posts: 2,418
Member Since: ‎11-22-2011
Message 2 of 2 (611 Views)

Re: HP Color LaserJet CM1312nfi MFP won't print in color

Hi velmerb,

 

The HP Color LaserJet CM1312nfi MFP is a commercial printer. I recommend posting in the forum for HP Business Support for a better chance at finding a solution.

 

Here is the link to the Commercial Laserjet board:

 

http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413

 

Also, here is a link to the support page for the HP Color LaserJet CM1312 Multifunction Printer series:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesI...

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