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Honor Student
jkhelp
Posts: 2
Member Since: ‎07-25-2012
Message 1 of 6 (3,277 Views)

HP Printer repair locations

closest service location for area code 80026 for a hp psc 1315 all in one unit 

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Bob_Headrick
Posts: 15,622
Member Since: ‎11-17-2008
Message 2 of 6 (3,274 Views)

Re: HP Printer repair locations

What is the problem you are seeing?  If you read this post then provide some details someone here may be able to suggest a fix.  

 

As far as repairing the printer, if we cannot help you here and the printer is not in warranty it probably is better economy to buy a new replacement.  If the printer is in warranty then Contact HP, they will arrange for repair.

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

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Honor Student
jkhelp
Posts: 2
Member Since: ‎07-25-2012
Message 3 of 6 (3,272 Views)

Re: HP Printer repair locations

Printer just keeps cycling and will not grab paper or pull it through. Then goes to an error message. I would be surprised if it is under warranty still. 

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Bob_Headrick
Posts: 15,622
Member Since: ‎11-17-2008
Message 4 of 6 (3,251 Views)

Re: HP Printer repair locations

The troubleshooting page here may help resolve the issue.  I would suspect cleaning the rollers as shown in solution 3 would help.

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button -------------------v

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Student
printerjam
Posts: 1
Member Since: ‎10-14-2013
Message 5 of 6 (1,955 Views)

Re: HP Printer repair locations

My Hp PSc 2355 printer is having a problem with paper jams today. I did pull the first few page out the

front of the printer before remembering that there is a rear clean-out door.

I have adjusted the paper width guide in the paper tray but the paper still jams in the printer and must be

removed. Any suggestions on how to fix the problem ?

HP Support Agent
Rainbow7000
Posts: 5,932
Member Since: ‎09-02-2013
Message 6 of 6 (1,934 Views)

Re: HP Printer repair locations

Hello printerjam,

 

I seen your post on your paper jam issue with your PSC 2355. I would like to help you here.

 

I have researched this problem for you and found a document that I recommend you follow.

 

I hope this works for you. Good luck!

 

Paper Jam

 

Regards,

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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

R a i n b o w 7000
I work on behalf of HP

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