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‎08-14-2012 06:35 PM

HP Recommended

I am using an HP Laserjet 1022 and have had no issues with any of my machines running Windows 7 32 bit.  I recently purchased a new laptop and it has Windows 7 54 bit.  I was able to install the printer and it prints the test page fine.  However, when I try to print from Microsoft Word or Adobe it keeps printing the same page endlessly and I have to shut down the printer and cancel everything out.  The driver I installed is the most recent one available on the HP site (lj1020_1022-HB-pnp-win64-en).  Any help is appreciated.  I have the printer hardwired using the USB cable.

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‎08-14-2012 10:26 PM

HP Recommended

Uncheck the box "Enable bidriectional print" on the port tab of 1022 printer properties.

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‎01-04-2013 09:10 PM

HP Recommended
That did it for my LJ1022nw, Win7 x64. Thanks!
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‎10-11-2013 08:08 AM

HP Recommended

Never thought of that; re-installed the printer with different drivers several times.

Thanks a bunch!

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