Photosmart C4280 All-in-One (75 Views)
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Honor Student
jackws
Posts: 2
Registered: ‎05-24-2013
Message 1 of 4 (75 Views)
Accepted Solution

Photosmart C4280 All-in-One

Printer will not print.  Computer and printer agree they are connected.  Activity box shows 1 document in queue.  Print preview is correct.

Regents Professor
lions99
Posts: 5,461
Registered: ‎09-16-2011
Message 2 of 4 (58 Views)

Re: Photosmart C4280 All-in-One

Hello, 

 

I would make sure you disable any Anti-Virus programs you have installed on the PC. Also, I would suggest uninstalling the printer, and then reinstalling the software to reestablish the connection.

Also, remember if you find this post helpful or want to say thanks make sure to click the white star under my name to give me Kudos.

I really appreciate it!

Thanks!

I work for HP
Honor Student
jackws
Posts: 2
Registered: ‎05-24-2013
Message 3 of 4 (51 Views)

Re: Photosmart C4280 All-in-One

Thanks! I rather stumbled onto this solution and I wasn't sure that solved the problem but your advice confirms it. Thanks jackws
Regents Professor
lions99
Posts: 5,461
Registered: ‎09-16-2011
Message 4 of 4 (46 Views)

Re: Photosmart C4280 All-in-One

No problem, I'm glad I could help. 

Also, thanks for the KUDOS! :smileyhappy:

Also, remember if you find this post helpful or want to say thanks make sure to click the white star under my name to give me Kudos.

I really appreciate it!

Thanks!

I work for HP
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