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Honor Student
jackws
Posts: 2
Member Since: ‎05-24-2013
Message 1 of 4 (114 Views)
Accepted Solution

Photosmart C4280 All-in-One

Printer will not print.  Computer and printer agree they are connected.  Activity box shows 1 document in queue.  Print preview is correct.

Regents Professor
lions99
Posts: 5,461
Member Since: ‎09-16-2011
Message 2 of 4 (97 Views)

Re: Photosmart C4280 All-in-One

Hello, 

 

I would make sure you disable any Anti-Virus programs you have installed on the PC. Also, I would suggest uninstalling the printer, and then reinstalling the software to reestablish the connection.

Honor Student
jackws
Posts: 2
Member Since: ‎05-24-2013
Message 3 of 4 (90 Views)

Re: Photosmart C4280 All-in-One

Thanks! I rather stumbled onto this solution and I wasn't sure that solved the problem but your advice confirms it. Thanks jackws
Regents Professor
lions99
Posts: 5,461
Member Since: ‎09-16-2011
Message 4 of 4 (85 Views)

Re: Photosmart C4280 All-in-One

No problem, I'm glad I could help. 

Also, thanks for the KUDOS! :smileyhappy:

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